Membership & Community Outreach Manager

KRFC 88.9 FM/Public Radio for the Front Range is seeking a dynamic Membership and Community Outreach Manager to join our team. The mission of KRFC 88.9 FM is to support Colorado’s musicians and music industry and to provide positive local community programming that connects, informs, and inspires listeners. This mission supports our vision that community radio has a relevant and vital place embedded in the community of Fort Collins and its surrounding region.

If you’re ready to build relationships with current donors while cultivating new relationships and creating new opportunities to grow this heritage Northern Colorado nonprofit radio station, we want to speak with you!

The Membership and Community Outreach Manager’s responsibilities include:

● Maintains all membership records through the CRM, including both current and historic records management.

● Maintains other donation records systems such as Give Lively, Transaction Central, Paypal, and the CO Gives platform.

● Organizes membership data and prepares reports.

● Maintains revenue received from donations and other sources of revenue such as merchandise sold and virtual auctions.

● Maintains general correspondence with listeners and donors including monthly thank you emails to recurring donors.

● Creates and sends year-end tax letters.

● Creates and sends Gift In Kind tax letters throughout the year.

● Monitor interruptions in recurring donations and contact membership to encourage renewing.

● Maintain donation pages on the website.

● Ongoing education and training of CRM and fundraising trends.

● Assist in event and fundraising planning and development.

● Create membership promotional language.

● Maintains record of member gifts and coordinates pick-up or mailing of items

● Assist in station tours for partners, members and listeners.

● Manages annual virtual auction

● Maintain metrics spreadsheet for Grant Specialist

● Maintain Constant Contact database

● Create mass emails in Constant Contact including monthly e-newsletter

● Creates and maintains event budget spreadsheets

● Create unique partnerships with local businesses to fuel their growth, our revenue generation, and position KRFC as a dynamic nonprofit dedicated to supporting the community throughout Northern Colorado

● Sustain and grow existing Underwriting accounts while providing outstanding account service.

● Secure new Underwriting supporters from inception to close.

● Coordinate trade components with Underwriters and vendors.

The right candidate will have:

• Community outreach and marketing skills
• CRM and donation records systems proficiency
• Established connections within the Northern Colorado business community
• Excellent writing and communications skills
• Proficiency with MS office products
• A valid driver’s license and a vehicle with appropriate insurance
• The desire to work in a mission-driven environment

Position Description

The Membership and Community Outreach Manager’s primary responsibility is the development and stewardship of business support through targeted prospecting and outreach, managing and growing existing assigned accounts/budgets and current donors, building our new donor database, and developing and presenting customized solutions to meet those needs. This is a 40 hours per week position in a hybrid work setting.